Be part of the Global Gov Jam community and co-create solutions to a design challenge shared with people in 30+ cities around the world. Put your design thinking hat on and let your creativity fly! Then share your solution prototypes with a global community.
What is a Jam?
The Miami GovJam is a unique professional development opportunity for government workers and all people passionate about civic life. This project-based, hands-on professional training teaches participants how to dramatically increase the efficacy of service delivery and customer satisfaction, while fostering innovation and teamwork within and outside of government.
The Miami GovJam is part of the Global GovJam, a world-wide event that unites people from dozens of cities around the world in a simultaneous workshop where participants design services that improve civic life.
The Miami GovJam is open to all people who care about their community and want to support innovation in the public sector. Government employees, private sector and nonprofit professionals, artists, students, and anyone who is passionate about civic life is welcome to join.
Miami Gov Jam 2014 – Video Credit: Tamika Bickham
The great thing about a jam is there are no boundaries.
People in dozens of cities around the world gather for 48 hours to simultaneously work on a common design theme released by Global GovJam Headquarters.
Miami GovJam facilitators will introduce local participants to customer-centric design tools, help them form diverse work teams, and coach them in creating a service inspired by the global design theme.
Teams will apply what they learn to rapidly design and test their solutions to public problems. At the end of the event teams will upload a video of their solution to the Global GovJam website to share with the world.
By the end of the event you will know the fundamentals of customer-centric design, how to dramatically improve customer satisfaction, and how to design new services people really want.
During this hands-on, project-based workshop you will:
- Learn how to reduce and manage the risk and costs for any project.
- Learn how to quickly design a new service and get solid customer feedback.
- Learn how to dramatically increase customer satisfaction.
- Enhance your team-building and collaboration skills.
- Experience hands-on learning and practice of design-thinking and creative skills. Build your creative confidence.
- Make new friends and expand your professional and creative network.